E-commerce i.e. electronic commerce refers to a wide range business transaction of products or services in which the parties interact electronically rather than by physical exchanges or direct physical contact. E-commerce became possible in 1991 when the Internet was opened to public commercial use.
In accordance with the fast changing & competitive market, E-commerce has become the utmost important aspect for any business to succeed. With the amazing internet, smartphone penetration and a strategic position e-commerce are driving up throughout the world and Singaporean startups have moved to take advantages, even while conquering their home market.
Let’s take a look at some of the most popular e-commerce sites in Singapore today:
- Zalora
An e-retailer founded by Rocket Internet, headquartered in Singapore with operations in numerous South East Asian countries. Zalora has achieved conventional recognition from the “shopper on the street” and has received a disclosed amount of US$238 million.
Users can do shopping through their website or its mobile apps. If by chance you face any difficulty, you can call Zalora Head Office Contact Number. Last year, they introduced a marketplace for independent traders to sell their merchandises through the platform. It also has made its place in Zalora Magazine which is a content blog that offers advice on fashion, beauty, and lifestyle.
You can search for Zalora Customer Service Contact Number online or on their social handles.
Carousell
A mobile and online e-retailer, headquartered in Singapore, co-founded by Quek Siu Rui, Lucas Ngoo, and Marcus Tan, is a marketplace for buying and selling new and second-hand goods. Carousell boasts that as of 2016, consumers had created over 57 million entries of new and used stuff for sale and over 23 million goods had been traded on.
Carousell has raised US$6 million in its Series A in November 2014 where in Series B in August 2016 they have raised $35 million while attracting investors around the world. Recently, Carousell has regionally expanded their business to seven countries that include Australia, Hong Kong, Malaysia, Indonesia and Taiwan.
Carousell Customer Service Number: 800-401-0760
- Qoo10
A B2C online market space that sells everything you name it. Founded by Ku Young Bae, formerly known as Gmarket, the company was rebranded after its Korean entity (worth US$1.2 billion) was bought out by eBay.
The company has so far raised US$100 million for this venture and still retains eBay as a 49% shareholder in Qoo10. This company sustained in Singapore e-commerce market by introducing regular promotions and discounts on a lot of its products. Their sheer volume of available goods makes it one of the most popular e-commerce sites in the country.
Qoo10 Customer Service Number: 65-6500-4440
- Lazada
A major e-commerce site that offers a wide range of products including fashion, home appliances, electronics and even wines, headquartered in Singapore, is a privately owned German company founded by Rocket Internet in 2011.
The company has raised a whopping amount of US$686 million from several investment rounds from its investors worldwide.
They launched their site in March 2012, for selling inventory to customers from their own warehouses but soon in 2013 they allowed third-party sellers to sell their goods through the site; this marketplace model bought 65% of its sales by the end of 2014. As of April 2016, Alibaba Group majority owns this company.
Lazada Customer Service Number: 65-3157-1774